Customer Tracking
Vagaro’s customer tracking is designed to help you keep track of detailed information on your clients. Information like customer preferences, allergy details, etc. can assist you in giving a personal experience for your clients.
Customer Information
View all the details about each of your customers from any device. Look up anything from contact information, previous services or products purchased, notes, gift certificates, and much more. Always have the information you need at your fingertips.
Notes
Make notes about your customers including formulas, allergies, preferences, and details like their kid’s name. Our popup notes feature displays urgent notes on their appointment. All notes are accessible from a computer, phone or tablet.
SOAP Notes
Each SOAP Note is automatically tied to a customer profile. Images can be uploaded to your SOAP notes for reference to your patient’s progress. You can create a new SOAP Note or edit an existing note. SOAP Notes can be referenced at any point and can be updated by employees.
HIPAA Compliant
Vagaro is in compliance with the Health Information Portability and Accountability Act’s (HIPAA) Privacy Rule, Security Rule and Omnibus Rule. If your business handles electronic protected health information (e-PHI), you must implement security protocols and privacy policies in your business practices which adhere to HIPAA’s compliance guidelines. Vagaro is proud to provide a fully HIPAA-compliant software system to your business and clients.
Memberships
Create different membership levels for your business such as Platinum, Gold, and Silver. Use our automatic billing to charge for memberships and give different perks and discounts for each level.
Packages
Entice your customer to prepay for services by allowing them to buy multiple visits ahead of time at a special discounted price. Vagaro automatically tracks remaining visits and the customer can view their balance online or in the app.